← All policies
1. If you leave
You can end your membership anytime by writing to legal@imprfct.io. For a refund, write to our accounts team (accounts@imprfct.io).
- Within the 7-day cooling-off (and before using the program): full refund.
- Live Profile Reviews: full refund within 30 days of your first payment, no questions asked.
- After that: no refund, unless you qualify for the results guarantee on 100x Engine or VIP. You can transfer your seat instead (see the Refund and Transfer Policy).
- Any EMI or unpaid instalments remain payable.
2. If we end it for cause
We may end your membership without refund if you:
- seriously or repeatedly break the Code of Conduct or IP and Confidentiality Policy,
- share your access or our material with others,
- knowingly make false statements of fact about us, our team or members. Honest reviews, including negative ones, are never a reason to end a membership,
- leave an instalment unpaid for 30 days,
- act unlawfully in connection with the program.
For less serious issues, we warn you first and give you a chance to fix it. For serious ones, we may end access immediately.
3. If we end it without cause
We may end a membership for any other reason with 30 days' written notice. You get a pro-rata refund of the unused months, paid in full as set out in the Refund and Transfer Policy.
4. What happens at the end
- Your access to Skool, WhatsApp groups, Notion and sessions ends.
- Delete or stop using any confidential material you hold.
- The IP and confidentiality obligations continue for 12 months.
5. Disagreeing with a decision
Write to us (legal@imprfct.io) within 30 days. We will review it in good faith before either side takes further action.
6. No waiver
If we don't act on a breach right away, we can still act on it, or on future breaches, later.