E-commerce Policy

This E-commerce Policy (“Policy”) explains how transactions, billing, and delivery of products and services are handled on https://imperfectlabs.net, operated by Imperfect Labs | India's Biggest Content School & Personal Brand Accelerator (“Company,” “we,” “us,” or “our”). By making a purchase, you agree to the terms described below. Questions may be directed to learn@imprfct.io.

1. Scope

This Policy applies to all purchases made through https://imperfectlabs.net, including digital products, services, and subscriptions. Physical products are not typically offered. If physical delivery is ever included in a special offer, those terms will be specified at checkout.

2. Pricing and Currency

All prices listed on https://imperfectlabs.net are in U.S. Dollars unless otherwise indicated. We reserve the right to update pricing, promotional offers, or discounts at any time.

3. Payment Methods

We accept payments via secure third-party payment processors. By submitting your payment information, you authorize us to charge your chosen method for the total purchase amount, including any applicable taxes or fees.

If your payment method fails or is declined, your order may not be fulfilled. You may contact learn@imprfct.io if you experience billing issues.

4. Digital Delivery

• Instant Access: Most digital products and services are delivered immediately after purchase.
• Service Fulfillment: For consulting, marketing, or service-based offerings, delivery timelines will be agreed upon with the client after payment.
• Access Instructions: Delivery details, login credentials (if applicable), or access instructions will be provided to the email address you supply during checkout.

If you do not receive access or delivery information within a reasonable timeframe, please contact learn@imprfct.io.

5. Subscriptions and Renewals

If a service or product is sold on a subscription basis, you agree to recurring billing until canceled. Subscription details, including renewal cycles and cancellation procedures, will be disclosed at checkout.

6. Refunds and Cancellations

Due to the nature of digital services and products, all sales are final and non-refundable. For further details, please see our Refund & Cancellation Policy.

7. Taxes

You are responsible for any applicable sales, use, or value-added taxes, unless exempt by law. Taxes will be calculated and displayed at checkout when required.

8. Errors and Omissions

In the event of a pricing or description error on https://imperfectlabs.net, we reserve the right to cancel or adjust orders to correct the error. If your payment has already been processed, we will notify you at learn@imprfct.io regarding the issue.

9. Fraud Prevention

We monitor transactions for fraudulent activity. Suspicious orders may be delayed, declined, or canceled at our discretion. If you believe your transaction was flagged incorrectly, reach out to learn@imprfct.io.